position title

fws IT Manager

position purpose

The role of the IT Manager is to be responsible for the computer systems within fws, overseeing and developing all systems including the website. The IT Manager will also play a key role in ensuring the future of fws by ensuring projects and policies can be supported in the IT environment.

responsibilities

• Manage all fws IT needs with particular focus on our website and email marketing
• Have a thorough understanding of how CMS systems work
• Use your programming skills with the aim of creating a new website using the open source CMS, Drupal. This will include having a keen eye for detail and working alongside a designer to translate the design into an easy to use CMS system
• Provide training and assistance to other fws volunteers that will need to update the website content
• Learn and master other IT systems, including our Google Apps account, our PHP based mailout system, and whatever new systems we may need
• Seek out new IT solutions to help promote fws and to make the management and operation of the organisation easier
• Aid in minimising fws exposure and risk on projects with solid and relevant IT advice
• Ensure project documents are complete, current and filed appropriately
• Oversee troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary
• Ensure familiarity with the project budget and tracking of costs

key performance indicators

• Set up a computer network storage filing system for fws in 2009
• Restructure fws email addresses so they are not personal, but instead are around key teams
• In late 2009 or early 2010 introduce a html newsletter for gimme shelter
• In 2010 explore IT-based marketing campaigns (Twitter, Facebook, develop i-touch application for fws etc)
• Effectively communicates relevant IT-related information to the fws secretary and board
• Resolves and/or escalates issues in a timely fashion
• Ensures the fws website is current
• Understands how to communicate difficult/sensitive information tactfully
• Relays relevant IT-related information to fws in a timely manner
• Sends a weekly update of IT developments to the fws secretary
• Sends a monthly IT/systems update to the fws board

liaise with

• fws secretary
• fws president
• fws board
• fws in-country manager
• fws project leaders
• fws management committee

report to

• fws secretary

time

5 hours per week.

term

12 months...hopefully more!

location

From home.

skills & requirements

• Expert level in XHTML, CSS, Javascript
• Good understanding of PHP and MySQL
• ASP.Net - our current CMS uses .Net
• Experience in configuring hosting (DNS etc.)
• A friendly personality and the patience to explain things to non-technically-minded people
• Ability to prioritise workload in liaison with fws secretary

are you the IT systems superstar we're after?